Detailed description of goods and/or services

Prolific Worx (Pty) Ltd is a business in the Education and Training industry that provide Business Coaching Services.

Delivery policy

Requests will be processed on the same day and delivery confirmed by way of email. The delivery applies to all digital products supplied by Prolific Worx (Pty) Ltd. Other products are delivered as per an agreement at the time of the purchase.

Return and Refunds policy

The provision of goods and services by Prolific Worx (Pty) Ltd could be digital, live on virtual platforms or in person. The terms of returns and refunds are handled in an agreement with the customer or stipulated at the time of purchase.

Customer Privacy policy

Prolific Worx (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

Payment options accepted

Payment may be made via Visa, MasterCard or PayPal.

Card acquiring and security

Card transactions will be acquired for Prolific Worx (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Prolific Worx (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

Prolific Worx (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Prolific Worx (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 107 Kathleen Street, Florida, Johannesburg, South Africa, 1709.

Variation

Prolific Worx (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Prolific Worx (Pty) Ltd a private company based in South Africa trading as Prolific Worx and with registration number 2016/362202/07 and Granville Edwards as Director.

Prolific Worx (Pty) Ltd contact details

Company Physical Address: 107 Kathleen Street, Florida, Johannesburg, South Africa, 1709

Email: service@prolificworx.com Telephone: +27 83 212 7598